Cookie Policy

This Cookie Policy explains how Silver Oak Casino uses cookies and similar technologies on our website to keep things running smoothly, protect your account, measure performance, and improve your overall experience. It also explains the choices you have to control cookies and what may happen if you disable them.

By continuing to use our website, you agree to the use of cookies as described in this policy, unless you change your settings or withdraw consent where applicable.

What Cookies Are, in Plain English

Cookies are small text files stored on your device when you visit a website. They help the site “remember” useful information, such as your login status, preferred settings, or which pages you visited, so the site can work properly and feel more personalized.

Some cookies are deleted when you close your browser (session cookies). Others stay on your device for a set period or until you delete them (persistent cookies).

How We Use Cookies to Power Your Experience

We use cookies and similar technologies for several key reasons:

• Functionality - to make core site features work (like staying logged in during your session).
• Security - to help detect suspicious activity, prevent fraud, and protect accounts.
• Performance - to keep pages loading quickly and reliably.
• Analytics - to understand how players use the site, which helps us improve navigation and content.
• User experience - to remember preferences and reduce repetitive steps.

Cookies do not typically contain information that directly identifies you by name, but they may include unique IDs and device-related data that can be linked to your browser or account activity.

The Main Types of Cookies We May Use

Essential Cookies (Strictly Necessary)

These cookies are required for the website to function. They help with things like page navigation, access to secure areas, account authentication, and protecting the cashier and login processes.

If you block essential cookies, parts of the site may not work correctly, and some features may become unavailable.

Functional Cookies (Preferences and Convenience)

Functional cookies help the site remember choices you make, such as language preferences, region settings, or other customized options, so you do not have to reselect them each visit.

Disabling these cookies may make the experience less personalized, but the site can still function in a basic way.

Performance and Analytics Cookies (How the Site Is Used)

These cookies help us understand how visitors interact with the website - such as which pages are most popular, how long players stay on a page, and whether users encounter errors. This information helps us improve speed, layout, and usability.

We may collect data such as browser type, device type, approximate location (based on internet protocol address), and interaction patterns. We use this in aggregated form to improve site performance and player experience.

Marketing Cookies (Advertising and Promotions)

Marketing cookies may be used to show more relevant promotions, measure campaign effectiveness, limit how often you see certain ads, and understand which offers are useful to players.

These cookies may be set by us or by third-party advertising and measurement partners. If you disable them, you may still see ads, but they may be less relevant, and certain promotional personalization features may not work as intended.

Similar Technologies We May Use

In addition to cookies, we may use similar tools such as:

• Pixels or tracking tags - small pieces of code that help measure activity (for example, whether a page was visited).
• Local storage - browser-based storage that can keep certain settings or session details.
• Software development kits in apps - if applicable, to support performance and analytics.

These technologies generally support the same goals as cookies - site operation, security, analytics, and improving the player experience.

Third-Party Cookies and Services

Some cookies on our website may be placed by third parties that provide services such as analytics, advertising, payment support, fraud prevention, customer support tools, or embedded features.

Third parties may collect information about your browsing activity across different websites over time, depending on how their tools work and the settings you choose. Their use of cookies is governed by their own privacy and cookie policies, not ours.

If you want a broader overview of how we handle personal information, you can also review our related privacy materials alongside this Cookie Policy.

Your Choices: How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored on your device.
• Delete all cookies or specific cookies.
• Block cookies from all sites or only certain sites.
• Block third-party cookies.
• Clear cookies automatically when you close the browser.

Here are the usual paths (may vary by browser version):

• Google Chrome - Settings - Privacy and security - Cookies and other site data
• Apple Safari - Settings - Privacy - Manage Website Data
• Mozilla Firefox - Settings - Privacy and Security - Cookies and Site Data
• Microsoft Edge - Settings - Cookies and site permissions - Cookies and site data

If you disable or delete cookies, you may need to re-enter information more often, and some parts of the website may not function correctly. For example, you could be signed out unexpectedly, certain preferences may reset, and some secure or cashier-related actions may not work smoothly.

Consent and Cookie Controls

Where required by law, we request your consent before placing non-essential cookies (such as certain analytics or marketing cookies). You can adjust your choices at any time through your browser settings, and where available, through our on-site cookie preference tools.

Please note that essential cookies are generally used regardless of consent settings because they are needed to provide the website’s core services.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the website. When we make updates, we will revise the policy content accordingly, and may provide additional notice if the changes are significant.

If you continue using the website after an update, it means you accept the revised Cookie Policy, unless you change your cookie settings.

Questions or Privacy Requests: How to Contact Us

If you have questions about this Cookie Policy, how cookies are used, or privacy-related requests, contact our support team:

Email: help@silveroakcasino.com Phone: Toll Free (United States and Canada) - 1-888-402-2063

If you are looking for more details about the casino experience, including gameplay and mobile access, you can also visit our Silver Oak Mobile Casino page.

We encourage responsible play, and we recommend using your device and account privacy tools to stay in control of your online experience.